Services, Remote Support and Contracts

SERVICES

The Mac Doctor, Inc. was created to address the need for affordable and timely Apple computer service. Few people relish the idea of untangling the nest of wires or hauling their Apple Computer and accessories in to the repair shop during normal business hours, and you get so much more when you sit with the consultant as you can get ALL your issues and concerns properly addressed. The Mac Doctor, Inc. helps you end frustration and will save you countless hours.

I service Apple Computers as well as any software that runs on a Mac.
Below are just a few examples of the services I provide.

  • New Mac Systems consulting
  • New equipment sales and setup
  • Regular preventative maintenance
  • Memory and hard drive upgrades
  • Upgrade operating systems
  • OS X training
  • Software troubleshooting
  • Wireless networking
  • Traditional networking
  • Automatic data backups
  • PC-to-Mac switchers
  • Tune-ups
  • Font management
  • Data recovery
  • Emergency services
  • Remote Support

Sorry, I don't do Windows but will refer you to some excellent local technicians.

REMOTE SUPPORT

I now subscribe to the excellent Mac HelpMate which allows me to control your machine and make repairs right from my home office—with you as the initiator of each session!

DATA RECOVERY PARTNERSHIP

The Mac Doctor is an authorized partner with DriveSavers. Let me facilitate your recovery and you receive a 10% discount!

DriveSavers has specialized in recovering lost data for 20 years and has the highest success rate in the industry. The company recovers data in as little as 24 hours. DriveSavers is authorized by all hard drive manufacturers to open sealed drive mechanisms without voiding the original warranty. They are known worldwide as the most trusted and respected company in the industry.

PREVENTATIVE MAINTENANCE

The goal of preventative maintenance is to detect failing hard drives and corrupted Systems before they actually stop working and to prevent crashes, and slow operation. Here are some of the things I will do to keep your Mac running smoothly.

Assess your Backup situation. Is it working? Do you even have one? It's simple, easy, and affordable.

Repair Disk Permissions.

  • Do a file system check to check the integrity of the Operating System.

  • Clean out caches. Your Mac stores a lot of frequently used data in a cache. Over time, these files can build up to rather large quantities and occasionally become corrupted.

  • Run Mac HelpMate to do Cron maintenance scripts, clean swap files, check for corrupted preferences, etc.

  • If needed, repair directory with specialized software tools.

  • Run Apple Software Updates, and other important third party security updates.

  • Clean up duplicated and unneeded installer files, fix improper installs. Clean up file organization as needed.